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Get in touch

We're here when
you need us.

Whether you have a question before signing up, need to start a death claim, or want to explore a professional partnership — tell us how we can help.

What can we help you with?
General enquiry

Ask us anything

Not sure if AngelPass is right for you? Have a question about how it works? We are happy to help — no pressure, no sales pitch.

Making a death claim

We are sorry for your loss.

Please take your time. The information below explains what you will need and how to begin. We handle every claim with care and patience.

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If you need to speak to someone now

Please call us on [Phone number]. Our claims team is available Monday to Friday, 9am–5pm. We will never rush you.

1

Find the authentication code

This is the unique code the account holder gave to you. It is usually written on a card or stored with the USB drive. You will need this to begin the process.

2

Gather your documents

You will need a certified copy of the death certificate, and photo ID for yourself. We accept digital verification or original documents by post.

3

Submit your claim below or call us

Complete the form below and we will contact you within one working day to guide you through the next steps at your pace.

Documents you will need

  • Your unique authentication code
  • Certified copy of the death certificate
  • Your photo ID (passport or UK driving licence)
  • Proof of your address (dated within 3 months)

We will call you to discuss next steps at a time that suits you.

This is the unique code the account holder gave to you. If you cannot find it, please call us — we have an alternative process.

My account

Account help & changes

Need to update your nominated person, change your subscription, or ask something about your account? We are happy to help.

Professional partnership

Let's work together

We partner with solicitors, IFAs, funeral planners, and later-life care specialists to offer AngelPass to their clients. If you serve people who are planning ahead, we would love to talk.

Press & media

Media enquiries

Journalists, researchers, and broadcasters — we are happy to speak on the record about estate planning, document security, and the problem AngelPass exists to solve.

Work with us

Are you a professional who works with people planning ahead?

We offer referral arrangements and white-label options for the right partners.

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Solicitors & will writers

Recommend AngelPass as part of your will and estate planning service. Simple referral or white-label options available.

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Independent financial advisers

Offer AngelPass to clients during estate planning conversations. FCA-compliant referral arrangements.

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Funeral planners

Include AngelPass in your pre-planning packages. Reduce the burden on families at the point of need.

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Later life organisations

Age UK, Saga, care providers and similar — we would love to discuss how we can reach your members together.

Interested in a partnership?

We have a straightforward referral model. No complex agreements to start — just a conversation about whether it is a good fit for your clients.

Ready to give your family
peace of mind?

Set up in an afternoon. Protected for a lifetime.

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